software & app FAQs
how do I download the BEIFA AI APP?
You can download the BEIFA AI APP directly from our official website or from your device’s app store. The app is available on Google Play for Android devices and the Apple App Store for iPhone. Simply search for “Beifa AI,” or visit our Download Center to get the latest version and installation resources.
which devices are compatible with the BEIFA AI APP?
The BEIFA AI APP is designed to work with compatible BEIFA AI smart devices and provides Bluetooth-based device connection and control. On Apple devices, the current App Store listing requires iOS 15.6 or later and supports iPhone. Compatibility with specific BEIFA AI products may vary by model, so please check the product manual for your device.
how do I connect my BEIFA AI device to the APP?
Turn on your BEIFA AI device, enable Bluetooth on your phone, and open the BEIFA AI APP. Follow the in-app instructions to search for and connect your device. The current app supports one-click connection and Bluetooth pairing with compatible BEIFA smart devices.
what permissions does the BEIFA AI APP require?
The permissions required may vary depending on your device, operating system, and the features you use. For example, Bluetooth access is required for connecting compatible BEIFA AI devices, while microphone or other permissions may be requested when using features that require audio or other device functions. You can review or change app permissions through your phone’s system settings.
why does the APP need access to my microphone?
Microphone access may be required for features that use voice input, such as voice dialogue, recording, or voice-based functions. BEIFA AI’s app supports voice dialogue and other AI functions, while the exact microphone requirements may depend on the specific feature and device you are using.
why does the APP need Bluetooth permission?
Bluetooth permission allows the BEIFA AI APP to discover and connect to compatible BEIFA AI smart devices. It is necessary for functions such as device pairing and device control. On iPhone, apps using Bluetooth functions must request permission before accessing Bluetooth.
how do I update the BEIFA AI APP?
Open the Apple App Store or Google Play, search for Beifa AI, and select Update when a new version is available. We recommend keeping the APP updated to access new features, performance improvements, and bug fixes. The current app listings show regular updates and bug fixes in the version history.
what should I do if my device cannot connect to the APP?
First, make sure your BEIFA AI device is powered on and Bluetooth is enabled on your phone. Then keep the device close to your phone, reopen the BEIFA AI APP, and try pairing again. If the problem continues, check that the APP has the required Bluetooth permissions and that both the APP and your device software are up to date; if you still cannot connect, contact BEIFA AI technical support for assistance.
product FAQs
what can BEIFA AI glasses do?
BEIFA AI glasses combine real-time translation, AI dialogue, simultaneous interpretation, photo translation, AI transcription, and smart audio functions. They can help users communicate across languages, capture and summarize conversations, make calls, listen to music, and interact with AI hands-free.
how does real-time translation work on AI glasses?
Connect the AI Glasses to the BEIFA AI APP via Bluetooth, select the required languages, and start the translation function. Depending on the mode, the glasses can receive speech from the wearer or the other speaker, while the translated result is played through the glasses or the connected phone in real time.
can I use the pen for writing and AI functions at the same time?
Yes. The BEIFA AI Pen combines a conventional writing function with AI features such as translation and voice-related functions. You can use the pen for writing while using its connected AI functions through the BEIFA AI APP.
how does the AI assistant work on the pen?
The AI Assistant is accessed through the BEIFA AI APP and works with the pen’s connected AI functions. Depending on the supported features, you can use it for tasks such as voice interaction, information processing, recording, transcription, summaries, and other AI-assisted functions.
what translation functions does the AI smart watch support?
The BEIFA AI Smart Watch supports multiple translation functions designed for everyday communication, including conversation translation, voice translation, video call translation, and simultaneous interpretation. It can also support recording, transcription, and meeting-related AI functions.
does it support video call and voice call translation?
Yes. BEIFA AI’s smart translation products support translation during both video calls and voice calls, helping users communicate across languages in remote and everyday communication scenarios.
do the AI earbuds support AI recording and transcription?
Yes. The AI TWS earbuds support AI recording and transcription functions in addition to translation features. They are designed to help users record conversations and convert speech into text for easier review and information management.
do AI companion products support voice interaction?
Yes. BEIFA AI companion products support voice interaction and AI-powered conversations. Depending on the product, they can provide functions such as multilingual dialogue, personalized interaction, long-term memory, emotional feedback, and customized characters or voices.
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